Refunds and cancellation
Last updated: October 9, 2026
14-day money-back guarantee on your first payment, cancel whenever you like, and printed codes that keep working.
14-day money-back guarantee
If QR Studio isn't right for you, ask for a refund within 14 days of your first payment and we'll refund it in full, monthly or yearly, with no questions asked. The guarantee applies once per customer.
Renewals
Plans renew automatically until you cancel. Yearly renewals can be refunded in full if you ask within 14 days of the renewal date. Monthly renewals aren't refunded, but you can cancel at any time and keep the plan until the end of the month you've paid for.
How to cancel
Go to Billing in your account and manage your subscription: cancellation takes effect at the end of the period already paid, and nothing more is charged. Deleting your account ends the subscription immediately.
How to ask for a refund
Write to us from the email address of your account through the contact page. We refund to the payment method you used; depending on your bank or card it can take 5–10 working days to show.
What happens to your codes
After a refund or a cancellation your codes keep leading where they did, as they do whenever a plan ends: you lose editing, new statistics and the paid features, not the people scanning your prints.
Abuse
The guarantee is for people trying the service, not for getting it for free. If a refund is used to abuse it, for example by repeatedly subscribing, creating codes and asking for a refund, or if codes break our terms of service, we may refuse the refund where the law allows and disable the codes concerned.
Your legal rights
If you're a consumer in the European Union, the law gives you 14 days to withdraw from an online purchase. Our guarantee covers that period and goes further, since it doesn't deduct the days you've used. Nothing in this policy limits the rights consumer law gives you.